Delete your account

Open the app, go to Account, and choose Delete my account. You will be asked to confirm. The account is closed immediately and you are signed out.

Email support@needplug.ng from the address or phone number on the account, with the subject "Delete my account". We will confirm it is you before deleting anything, and we will write back when it is done.

• Your name, phone number and email address.
• Your business name, address, area and any links you added.
• Your identity and business verification results, and the references our providers gave us for them.
• Your bank account reference, where you gave us one.
• Your signed-in devices, and the notifications we send to them.

A sale has two sides. Requests you answered and conversations you took part in remain with the other person, because they are that person's record of who they dealt with as much as yours — but they no longer carry your name or contact details. We also keep records we are required to keep, such as payment records and the log of decisions made about an account.

Your phone number is released when you delete, so you are free to sign up again later on the same number. It will be a new account, with none of the old one attached to it.