Free Online Shop for Cleaning, Laundry and Home Services

Home service businesses run on trust. A customer is letting you into their home, handing you their clothes, or paying you to fix a problem they can't fix themselves. Before they say yes, they want to know three things: who you are, what it costs, and whether their money is safe.

Needplug gives cleaning, laundry, dry-cleaning, fumigation and other home service businesses in Lagos and across Nigeria a free online shop where customers can see your services, book a time and pay safely. No subscription and no commission. Here's how it works.

Who this is for

Needplug works for home service providers of every size, from one person with a mop and bucket to a team with vans:

• Home and office cleaning: regular cleaning, deep cleaning, move-in and move-out cleaning, post-construction cleaning
• Upholstery and carpet cleaning: sofas, rugs, mattresses, curtains
• Laundry and dry cleaning: wash and fold, ironing, duvets, suits, native wear, wedding gowns
• Fumigation and pest control: homes, offices, shops and warehouses
• Plumbers, electricians and other home services you can describe clearly with a price and a booking time

The problem with taking bookings in your DMs

If you take bookings through WhatsApp and Instagram, you know how it goes:

• Customers ask the same pricing questions again and again
• Quotes get lost in long chats
• People book and then disappear
• New customers are afraid to pay before the job
• You end up chasing payment after the work is done

A Needplug shop helps you fix that.

What you get with a free Needplug shop

• A shop page listing all your services with descriptions and prices
• Bookings, so customers can choose a time for the job
• Safe payment: the customer pays through Needplug before the job, and the money is held until the job is done
• Your own link, like yourname.needplug.shop, for WhatsApp, Instagram, TikTok and flyers
• New-order alerts on your phone from the seller dashboard
• Order chat, to confirm the address, room count or special instructions
• Free verification with your NIN and a quick face check, plus free CAC business verification
• Customers near you first, because buyers pick their area and see nearby providers first

How a booking works

Here's a typical example: a three-seater sofa deep clean.

1. The customer finds your shop and picks your sofa cleaning service.
2. They choose a time that works.
3. They pay through Needplug. Bank transfer works for any amount; card works for bookings up to ₦50,000.
4. You get an alert and confirm details in the order chat.
5. You do the job.
6. The customer gives you their order code when the job is done.
7. You enter the code, and your money goes to your bank.

The customer knows their money is protected. You know the money has already been paid. Everyone can focus on the work. Read how buyer protection and the order code work.

How to price your services clearly

Clear prices win more bookings. If a job needs a look first, list a starting price and confirm the exact price when the customer books. Before you list, think about:

For cleaning

• Price per room, per apartment size, or per visit
• What's included: kitchen, bathrooms, windows, appliances
• Whether you bring your own equipment and products
• Extra charges for deep cleaning or post-construction work

For laundry and dry cleaning

• Price per item, per bag or per kilogram
• Turnaround time: same day, 24 hours, 48 hours
• Pickup and drop-off: do you collect from the customer, or do they drop off with you?
• Special items: duvets, suits, agbada, wedding gowns

For fumigation and pest control

• Price by property size or number of rooms
• Which pests you treat
• How long customers should stay out of the property
• Whether a follow-up visit is included

Put these details in your service descriptions so customers know exactly what they are paying for.

Pickup and delivery, your way

Laundry businesses often collect and return clothes. On Needplug, you stay in control:

• Choose the areas or states you cover
• Set your own pickup or delivery fee, or make it free
• Add your rider's details
• Let customers drop off with you if that works better

Needplug does not deliver or provide riders. You or your team do, and the customer sees any fee before they pay.

Sell products too

Many home service businesses also sell products. You can list them in the same shop:

• Cleaning products and equipment
• Detergents, fabric softeners and stain removers
• Pest control products, where you are allowed to sell them

Selling in bulk to other businesses? Turn on wholesale with wholesale prices, minimum orders and approved resellers.

What it costs

Nothing. Selling on Needplug is free:

• No subscription
• No commission, so you keep your full price
• Free NIN and CAC verification
• Free shop link

Tips for home service providers

• Show real before-and-after photos of your own work.
• Be specific about what's included and what costs extra.
• Give a realistic turnaround time.
• Get verified, so your badge shows on your shop. Customers want to know who is coming into their home.
• Use the order chat to confirm the address, access and timing.
• Share your shop link in estate groups, your WhatsApp status and on flyers.

Quick questions

Can customers outside Lagos book me?

Needplug works anywhere in Nigeria. You choose the areas you serve.

Do I need to download anything?

No. Needplug works in any phone browser. You can add your seller dashboard to your phone's home screen to get order alerts.

What if I'm a one-person business?

That's fine. You can sell as a shop or as an individual.

Open your home service shop today

Create your free shop at needplug.com/join. Our step-by-step guide walks you through it.

Prefer help? We'll set up your shop for you, free. Chat with us on WhatsApp at +234 702 529 5245 and send us your services and prices.